Frequently asked questions

BJJGyms.com is a directory for finding Jiu-Jitsu gyms, instructors, seminars, camps and tournaments. Browsing public listings is free. Gym owners can claim their listings free; Premium tools and sponsored promotion are optional purchases.

• Find a gym
• See free and paid options

Open the gym directory and search for an academy or location. Compare the gym’s programs, schedule, instructors and contact information. Before visiting, confirm the current class time, location and visitor policy directly with the academy.

• Search gyms
• Find kids programs

Check the gym’s profile and official website for published rates and trial information. When a trial or contact form is available, send your request there; otherwise use the gym’s listed contact details. The academy sets its own fees, eligibility and availability. A request is not a confirmed booking until the academy confirms it.

• Find the gym’s profile

Contact the gym or event organizer that sold you the membership, class or ticket. They control their own payments, attendance, cancellations and refunds. BJJGyms.com Premium is a separate subscription, managed from your Premium billing page.

• Find a gym’s contact details
• Manage BJJGyms.com Premium

Find your gym’s profile, select “Own this gym? Claim it,” and sign in or create a free account. Complete the ownership check shown on screen. An approved gym claim gives you control of the listing and its verified badge at no cost. Buying Premium is not required to claim a gym.

• Find and claim your gym

After your claim is approved, open the Owner Dashboard and select the gym you manage. Use its profile tools to update the information students see. Premium members can also configure monthly website synchronization for supported categories. Correct urgent changes directly instead of waiting for the next monthly check.

• Edit your gym profile
• Set up monthly updates

First search by both gym name and city to check for an existing listing. For a missing gym, duplicate, closure or ownership conflict, email support with the listing URL if available, the gym’s name and city, its official website, and the correction needed. For an ownership conflict, explain your role; do not use someone else’s account.

• Search existing listings
• Request a listing correction

Find yourself in the instructor directory and choose the profile claim option. Sign in and submit your claim for review. Once approved, use your instructor profile tools to edit your bio, photo and links. Identity, teaching credentials and permission to teach are checked separately; Premium does not establish a qualification.

• Find your instructor profile
• Edit your instructor profile

One personal Premium membership covers the athlete, instructor and gym owner or manager roles you legitimately qualify for, including every gym you are authorized to manage. Authorized staff use their own accounts with the gym permissions assigned to them. Premium does not grant ownership or access to another gym.

• Open your Owner Dashboard
• Compare Premium options

Premium costs $49.90/month or $499.00/year, plus applicable tax. Annual billing is paid upfront. The two-year introductory offer is $598.80 upfront for 24 months, then renews at $499.00/year. It is available through December 31, 2026. Subscriptions renew automatically unless you stop renewal. The pricing page and checkout show the available offer and payment terms before you pay.

• See current Premium pricing

Premium includes monthly profile care, upcoming hosted or taught events with registration and calendar links, gym updates, instructional video tools, and eligible instructor offers and booking requests. Covered gym pages remove promotional gym and instructional carousels and include a private trial and inquiry inbox. Athlete Certification is included, subject to identity and result review. Yearly plans also include a gym website.

• Read the full Premium offering
• Open your Premium tools

Annual and two-year Premium include one gym website per membership, built with Appamatik and hosted at a gym-sites.com address, with a page for each location you own or manage. The two-year plan adds a free custom domain. Yearly members can connect a domain they already own at no extra connection charge. Monthly Premium does not include the website. Your domain registrar’s own charges still apply to domains you maintain separately.

• Manage your included website
• Compare website benefits by plan

Sign in to your Premium billing page, choose “Stop renewal,” and confirm. Your paid access continues through the paid period. Use “Manage Premium billing” for the billing portal. Check the membership status and paid-through date on the page to confirm the change.

• Manage Premium billing

Your free directory profile and free claim remain. Premium tools require active access. An included gym website stays up for 30 days after Premium ends, then visitors go to your BJJGyms.com page until you renew; the website is not deleted. Historical reviewed competition results and free identity verification remain, but an active certification badge requires active certification access or Premium.

• Check your membership status
• Read Premium terms

Under the Terms of Service, payments are non-refundable except where required by law. Stopping renewal prevents a future renewal; it does not automatically refund a payment already made. If you believe a BJJGyms.com charge is incorrect, contact support with the charge date and the email used for the purchase.

• Read the payment and refund terms
• Ask about a billing issue

First sign in with the account used for checkout and refresh your Premium billing page. A payment may still be confirming. Check the status before starting another checkout. If access still does not appear or a charge looks duplicated, contact support with your account email, payment date and receipt reference. Never send card details, passwords or sign-in codes.

• Check Premium status
• Get billing help

Sponsored placements and deeper business operations are separate purchases. Premium does not automatically buy Featured Gym placement, a sponsored ad or GymRunner.AI. Sponsored placements are labeled, and paying for promotion does not change organic rankings.

• Compare all offerings
• Explore gym promotion

With active Premium and an authorized gym or claimed instructor profile, open “Profile care & events.” Select the profile, add its official public website and optional priority pages, choose the categories to synchronize, and save. Those selected categories update automatically on monthly checks; you do not need to approve every change.

• Configure profile care and events

For gyms, supported categories include the description, hours, phone and social links, location, published prices, programs, class schedule, coaches, photos and hosted events. For instructors, supported categories include the bio, social links, portrait, teaching and booking information, and taught events. You choose the available categories per profile. Only supported information backed by the selected public sources is applied.

• Choose your update categories

Each enrolled profile is due for a check once per calendar month. Website changes appear after a successful monthly check, not immediately or weekly. For a time-sensitive change, edit your profile directly. Keep dates, hours and other facts clear on your public source pages so the check can identify them.

• View profile care history
• Edit your gym profile now

Existing profile information is preserved when a source is blocked, unavailable, ambiguous or does not support a fact. Content behind a login, or information that only loads through unsupported scripts, may not be readable. Check your saved sources and update history, publish the fact clearly on a public page, or edit the profile directly. The next scheduled check can use the corrected source.

• Check your sources and history

You control direct-edit protection in profile care. When enabled, a category changed directly on BJJGyms.com pauses instead of being replaced by the next website update. Save your chosen categories to resume them when ready. If protection is disabled, selected categories follow the source website on the next check. Keep the website current if you want it to remain the source of truth.

• Review protection and categories

Yes. Use profile care history to undo a supported automatic change, or disable synchronization in the profile’s settings. Undo preserves later edits rather than blindly replacing them, and affected categories pause until you explicitly resume them. Current authorized managers can still undo supported changes after Premium ends.

• Open update history and settings

Website synchronization does not turn website claims into official competition results or ranking points. Monthly reports can highlight newly recorded, officially sourced results already linked to your team. The first check establishes a baseline and does not present old results as new wins. Competition identity, evidence and ranking credit follow separate checks; coverage is not guaranteed for every event or organizer.

• Learn about competition certification
• View rankings

No. Standard manual event submissions are free and require content approval. Sign in, open the appropriate submission form, and add accurate event details and the organizer’s registration link. Optional event promotion is a separate purchase; submitting an event does not require paying for promotion.

• List a seminar
• List a camp
• List a tournament
• List a fight

Events must identify the gym as a host or the instructor as a teacher; simply mentioning an event is not enough. Approved linked events can appear on the relevant profiles. Premium gym profiles show upcoming hosted events, and Premium adds registration, sharing and calendar links to instructor event displays. With website event synchronization enabled, clearly dated supported hosted or taught events can be created or updated automatically.

• Set up event synchronization
• Read event listing options

A supported, clearly identified event can be updated when the source changes its date or explicitly cancels it. A missing or unreadable page does not automatically cancel an event. Past events leave upcoming lists as their dates pass. For an urgent cancellation or incorrect event, send support the event URL and the organizer’s correction rather than waiting for the monthly check.

• View synchronization history
• Report an event correction

Registration, ticket payments and check-in stay with the event organizer’s system. Follow the registration link on the event listing, check the organizer’s terms, and contact the organizer about payment, attendance or a refund. BJJGyms.com does not take a percentage of ticket sales for standard event listings.

• Browse seminars
• Browse camps
• Browse tournaments

Use an instructor’s published offer or contact option to request a lesson, class, seminar or camp. The instructor sets the rates, available times and terms, then confirms the booking and shares private meeting details. A request alone does not guarantee a time slot. Eligible verified instructors need Premium to publish teaching offers and manage these requests.

• Find an instructor
• Manage your teaching offers

No. Buying Premium, certification or advertising does not change an organic ranking. Sponsored placements are labeled separately. Gym ownership verification, instructor qualifications, athlete identity and reviewed competition accomplishments are different checks; one badge does not establish all of them.

• Explore rankings
• Read about Athlete Certification

Use Athlete Certification to claim your existing athlete identity and submit an official organizer result for review. Include the event, date, division, placing and official result link. For a wrong-person match or duplicate profile, contact support with the affected profile and source URLs. Not every tournament is covered automatically, and a gym website claim alone is not proof of an official result.

• Open Athlete Certification
• Report a result or identity issue

Yes. Athlete Certification is included in Premium at no extra charge. Standalone certification is $5/month or $50/year, plus applicable tax. Claiming athlete identity is free, and identity and official results must still be reviewed. An active badge requires approved accomplishments and active access; paying does not verify teaching qualifications or increase rankings.

• See certification requirements
• Request a result review

For an athlete under 18, a parent can request a review. Youth certification payments remain unavailable until parent permissions have been verified. Monthly team-result reports omit youth names. For a child’s privacy or incorrect identity information, contact the privacy address with the relevant page URL and your relationship to the child.

• Read the Privacy Policy
• Contact privacy support

Use “Forgot password” with the email used for your account, then follow the reset email. Check your spam folder if it does not arrive. If your gym tools or Premium access are missing after signing in, confirm that you used the same account that claimed the profile or completed checkout. Do not create another paid subscription to fix an account mismatch.

• Reset your password
• Sign in

Use your dashboard settings for personal profile details, the Owner Dashboard for an authorized gym, and instructor profile tools for an approved instructor claim. For personal-data access, correction or removal requests that you cannot complete there, contact the privacy address in the Privacy Policy. Include the relevant page URL so the request can be located.

• Open profile settings
• Read the Privacy Policy
• Send a privacy request

Email support@jiujitsugyms.com about BJJGyms.com account, listing or billing issues. Include the page URL, the email used for your account, what you expected, what happened, and any visible error message. For a gym membership, class or event ticket, contact the academy or organizer directly. Never send passwords, sign-in codes or full card numbers.

• Email BJJGyms.com support
• Find your gym’s contact information